Refund Policy

At SH Condiments LLC, we take pride in the quality of our products and customer experience. Due to the perishable nature of our sauces, we do not offer refunds or returns once a product has been shipped.

Damaged or Incorrect Items

If your order arrives damaged or you receive the wrong item, please contact us within 7 days of delivery. We may request photos of the product and packaging to help us assess the issue. Once verified, we’ll gladly offer a replacement or store credit.

Non-Returnable Items

All food products are final sale and cannot be returned for safety and quality reasons.

Order Issues

If you believe there was an error with your order (e.g., missing items, incorrect quantity), please reach out to us promptly so we can make it right.

Contact Us

For any questions or concerns about your order, please contact us at: Email: shcondiments@gmail.com Mailing Address: SH Condiments LLC, West Jordan, Utah 84084